Refund policy

At Rinaea, all sales are final. Due to the nature of our products and for hygiene purposes, we do not offer returns, refunds, cancellations, or exchanges once an order has been placed.

Please review your order carefully before completing your purchase.

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at rinaealuxury@gmail.com with your order number and clear photos of the issue so we can review and assist you accordingly.

By placing an order with Rinaea, you acknowledge and agree to this final sale policy.